Refund Policy

This is a draft that has not been reviewed by a lawyer. DRAFT, last edited October 2026.

Summary

Online payments are not enabled yet; paid plans and payment options will appear here once available. Refunds are issued by our payment processor to your original payment method.

14-day refund on your first payment

If you're not satisfied, you can request a full refund of your first subscription payment within 14 days of that payment. Contact us through the Help page in your account, or use the link in your receipt email. Remember there is also a 14-day free trial before you pay anything.

Renewals

Monthly renewals are not refunded for partial months. Cancel any time and you won't be charged again; you keep access until the end of the paid period.

Exceptions

We may refund outside these terms at our discretion, for example after a significant outage or a billing error. Statutory consumer rights in your country are not affected.

Plan changes

Upgrades and downgrades are prorated by our payment processor automatically.

How to request

Contact us through the Help page in your account with your account email and the order/receipt number, or reply to your payment receipt. Refunds are usually processed within 5–10 business days by our payment processor.